We collect data with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.
If you have any questions please email us at: firstname.lastname@example.org and we will get back to you. You can also post your query to DPO, Commercecall Ltd, 37 Malvern Road Bournemouth BH9 3AF
WHAT INFORMATION DO WE COLLECT?
Information you provide directly –
We collect the information you provide to us. This includes your name, phone number, email address and any other contact details you provide when contacting us. If you order using our order form, we collect all the information required to process your order. Our forms are built using a third party app called CaptainForms and they will never have access to your data, it is sent directly to us.
Information collected automatically –
We collect some information automatically about how you use our site. Through Google Analytics and Google Search Console we collect data such as which website referred you to us, your browser type, IP address and language. We also collect data based on what pages you view on our site, what links you click and other navigational information. Further information we collect through cookies and is discussed in more detail below.
HOW DO WE USE YOUR INFORMATION?
We use the data collected to:
- Provide and deliver services based on users’ interaction with our site.
- Tailor our website so that we can increase the amount of traffic and improve our search engine rankings.
- Perform research and analysis aimed at improving our services.
- Answer queries directed at us by you contacting us directly.
- Stay in touch with users and communicate any new or improved services we offer.
- Fulfil orders, connect with customers, and provide support for our ongoing services.
HOW DO WE STORE YOUR INFORMATION?
Our website is hostedby QuickHosts UK (or any similar provider we may from time to time select. They provide us with the online platform that allows us to sell our products and services to you.
We store contact details on our email servers for as long as we are connected with a customer or client. You can request this information to be removed by contacting us.
We also keep records, stored on secure servers for our customers for up to Six Yearsor such longer period as may be necessary for us to meet our statutory obligations.
Any Cookies used by this Website will be used in accordance with current UK legislation and any applicable EU Cookie Law.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. where you will also find details on how to delete cookies from your computer.